Suppressions
A list of recipients the provider refuses to send to.
Suppression lists hold addresses that bounced, complained, or unsubscribed. Most providers manage suppressions automatically and refuse to send to suppressed addresses. Some let you import or export the list; treating suppressions as authoritative protects sender reputation.
reading this as SaaS product teams
A SaaS product sends on behalf of its customers, so the deciding factors are tenant isolation, whether suppressions can be scoped rather than global, and whether support can answer why one specific account did not receive one specific email. Lifecycle automation and transactional sending usually need to coexist.
Applied to suppressions, that means weighing multi-tenant support, event stream, the suppressions API, and operating track record ahead of the rest, against trial expiry notices, dunning, onboarding sequences, and per-tenant transactional mail.